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Unit 20 Imex Business Centre EH20 9LZ 0131 448 2422 Pentland Format Office Supplies

Data Protection Privacy Policy


Our contact details

Name:                Pentland Format

Address:             Unit 20 IMEX Business Centre

                          Dryden Road



                          EH20 LZ

Phone Number:   0131 448 2422




The type of personal information we collect

We currently collect and process the following information:

  • Company contacts including name, position within company

and appropriate contact details including telephone number and email address.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To enable appropriate business contact to be made during normal office hours
  • To send invoices to the most appropriate destination
  • To send statements to the correct person

We use the information that you have given us in order to send and receive appropriate business transactions so that business can be transacted between us.


We do not share this information with any third party other than at your request.



Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us by email on or by telephone on 0131 448 2422

(b) We have a contractual obligation.

(c) We have a legal obligation.

How we store your personal information

Your information is securely stored.

We keep your personal details, as indicated above, for as long as we are doing business with your company or until you are no longer employed by that company whichever happens earliest.

We will then dispose of your information by removing your details from our computer system.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information where you are no longer employed by the company.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information. This would only apply where there is discussion over disclosure of such information, for example to inappropriate third parties.

Your right to object to processing - You have the the right to object to the processing of your personal information. This would only apply where such information is being used for purposes other than transacting business.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us in writing to Pentland Format, Unit 20 IMEX Business Centre, Dryden Road, Loanhead, Midlothian EH20 9LZ, by email to or by telephone on 0131 448 2422.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane





Helpline number: 0303 123 1113

ICO website: